Claiming wins

The final steps to confirm your order

After successfully winning an auction on makana.com, there are a few important steps to complete the process and claim your purchased equipment. Once the auction closes and you're declared the winner, you will receive a notification with detailed instructions on how to proceed.

1. Payment: Full payment, which is the difference between the winning amount and the deposit made already, including any applicable taxes and fees, must be submitted within the specified time frame, typically 7 days after the auction ends. Payment can be made via bank transfer or credit card, and it’s essential to meet the deadline to avoid late fees.

2. Shipping or collection: After payment, you can arrange delivery or choose to self-pickup the equipment. If you opt for delivery, makana.com provides options to calculate the shipping costs based on your location. Be sure to confirm the delivery method and timeline.

3. Documentation and final steps: Makana.com will handle the necessary paperwork, including invoices and ownership transfer documents. Once everything is completed, you will receive confirmation, and the equipment will be released for collection or shipped to your specified location.