# Contents

## [Welcome](https://makanaauctions.gitbook.io/support.makana.com/welcome)

* Introduction to makana.com: Learn what makana.com is and how it can benefit you.
* Key features and benefits: Discover the key features and benefits of using makana.com.
* Advantages of using makana.com: Benefits of choosing makana.com for buying and selling.

## [Getting started](https://makanaauctions.gitbook.io/support.makana.com/getting-started)

* Create an account: Step-by-step guide to creating a new makana.com account.
* Verification code entry: How to enter and verify the SMS code sent to your phone.
* Account activation: How to activate your account via email.
* Single sign-in with phone number: Sign in easily using your phone number.
* Troubleshooting sign-in issues: Solutions for common sign-in problems.

## [Your account](https://makanaauctions.gitbook.io/support.makana.com/account)

* Personal data: How you can personalize your experience on makana.com
* Your watchlist: Favorite items and products you’ve “hearted” in our catalogs or auctions.
* Address book: This is where you set your preferred delivery, shipping, and billing addresses for quick access later on.
* Your wallet: Where you store your preferred payment options for quick access later.
* Deposits: Where you can adjust, make, or withdraw your deposits to get bidding privileges.
* Your orders: This is where you’ll find and track your orders.
* Your offers: Track your price offers on negotiable items.
* Your auctions: Track your bids, past bids, and won items.
* Tour bookings: Your own calendar with your past and upcoming virtual and on-site yard tours.

## [Booking tours](https://makanaauctions.gitbook.io/support.makana.com/booking-tours)

* How to make an appointment: Navigating the product page to book a visit.
* Types of appointments: Virtual or on-site tours.
* Post-booking: How to reschedule or cancel a tour.
* What is needed: Know what documents you need to book an appointment.
* What to expect in tours: What happens on on-site/virtual tours.

## [Buying on makana.com](https://makanaauctions.gitbook.io/support.makana.com/buying-on-makana.com)

* Navigating the catalog: Easily browse equipment catalogs and listings
* Using filters: Quickly find what you’re looking for with filters
* Advanced filters: Search more efficiently with detailed parameters, labels
* Comparing products: Easily look at comparative data among listings
* Product page breakdown: Understand the key elements of each listing
* Financing/leasing options: Easily apply for financing or leasing
* Making offers: Negotiate prices directly on selected items
* Checkout process: Securely complete your purchase

## [Auctions on makana.com](https://makanaauctions.gitbook.io/support.makana.com/auctions-on-makana.com)

* Auction catalog: How to find auction lots online
* Auctions: Find running, upcoming, and past events
* Ongoing auctions: All you can do at a running auction
* Bidding process: From placing bids in real time to setting MaxBids
* Upcoming auctions: Preparing for upcoming live and times auctions
* Past auctions: Review past auction bidding trends online
* Claiming wins: The final steps to confirm your order

## [Selling on makana.com](https://makanaauctions.gitbook.io/support.makana.com/selling-on-makana.com)

* Submission form: Fill in the details to list your machine
* Post-submission: What happens after submitting the form
* Selling methods: Choose from multiple selling options

## [Inspection reports](https://makanaauctions.gitbook.io/support.makana.com/inspection-reports)

* Inspection workflow: How an inspection report is initiated A to Z
* Types of inspections: Between visual, manual, and automated checks
* What we inspect: Key inspection points each report covers
* Inspection tools and kits: What kits and tools our inspectors use
* Oil analysis: A look at the oil analysis strategy makana.com follows

## [Financing and leasing](https://makanaauctions.gitbook.io/support.makana.com/financing-and-leasing)

* Key benefits of financing: Smart heavy equipment acquisition
* Advantages and considerations: Does leasing work for you?

## [Shipping services](https://makanaauctions.gitbook.io/support.makana.com/shipping-services)

* Shipping types: Supported sea freight shipping and pickup methods
* How to get a shipping quote: Get the best shipping estimates

## [Valuation and appraisal](https://makanaauctions.gitbook.io/support.makana.com/valuation-and-appraisal)

* Initial valuation: Estimate your machine’s nominal value
* Post-inspection appraisal: Accurate pricing based on condition

## [Research hub](https://makanaauctions.gitbook.io/support.makana.com/research-hub)

* Expert reviews: Guided analysis from industry experts
* Technical specifications: Explore specs and features of over 10,000,000 machines
* Machinery comparisons: Compare machines across makes, models, and generations
* Owner reviews: Real feedback from verified owners
* Brand wiki: The wikipedia of heavy equipment
* Glossary: Understand industry terminology
* Buying guides: Find battle-tested information to make smart decisions

## [Legal](https://makanaauctions.gitbook.io/support.makana.com/legal)

* General auction terms: Know your rights and obligation as you navigate makana.com
* Auction specific terms: Helpful terms for bidders and sellers
* Terms of using makana.com: Complete terms and conditions of using the website and services
* Privacy policy: review the privacy policy of makana.com